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Terms and Conditions

These terms govern access to Wholesale Network. By creating or using an account, the business customer agrees to these terms.

Last updated 25 July 2026
On this page Business accounts Subscriptions and automatic renewal Trials, upgrades and downgrades Payment failure Cancellation and data export Acceptable use Integrations Operational responsibility Liability and Australian Consumer Law Changes and governing law
01

Business accounts

The person creating a workspace confirms they are authorised to act for the business. Account information must be accurate and kept current. Login credentials must not be shared outside authorised users.

02

Subscriptions and automatic renewal

Paid subscriptions renew automatically for the selected billing cycle unless cancelled before renewal. Prices are displayed in Australian dollars and may include or exclude GST as stated at checkout or on the invoice.

03

Trials, upgrades and downgrades

A trial applies only where offered for the selected plan. Scheduled plan changes take effect on the stated renewal date. An immediate upgrade may include a time-based credit for the unused portion of the current cycle where supported by the billing provider.

04

Payment failure

If a subscription payment fails, access may be restricted or paused while the account owner updates payment details or resolves the outstanding amount. Reasonable notice may be provided where practicable.

05

Cancellation and data export

Cancellation normally takes effect at the end of the current paid cycle. Where an account is scheduled for permanent closure, an authorised export link may be provided for a limited period. Account data may be deleted after 14 days from closure, subject to legal, security and backup retention requirements.

06

Acceptable use

Users must not attempt unauthorised access, disrupt the service, upload malicious content, misuse another tenant’s information, infringe rights or use the platform unlawfully.

07

Integrations

Third-party services such as Xero, MYOB, Stripe, Shopify and WooCommerce are governed by their own terms and availability. Wholesale Network is not responsible for changes, outages or decisions made by those providers.

08

Operational responsibility

The platform supports business workflows but does not replace professional accounting, tax, legal, workplace safety or compliance advice. Businesses remain responsible for reviewing transactions, permissions, stock decisions and submitted records.

09

Liability and Australian Consumer Law

Nothing in these terms excludes rights that cannot lawfully be excluded under the Australian Consumer Law. To the extent permitted by law, liability is limited as described in the applicable subscription agreement.

10

Changes and governing law

Terms may be updated with notice appropriate to the significance of the change. These terms are governed by the laws of Queensland, Australia, and the parties submit to the courts of Queensland.

Questions about this document?

Contact support@wholesalenetwork.com.au. These public documents should be reviewed by an Australian legal professional before commercial launch or whenever business practices materially change.

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