Sales and customer operations

Make it easier for customers to order and teams to serve them.

Bring customer records, negotiated pricing, sales orders and fulfilment status together without exposing one business tenant to another.

Customer-specific pricingB2B ordering portalSalesperson order entry
WNLive operations
Wholesale Sales, CRM and B2B OrderingToday
Ready28
In progress12
Exceptions3
Priority work

Review operational exceptionsOpen

Complete today’s queue12

Confirm connected records7

Wholesale order management

Handle online, assisted and manual orders in the same queue.

Orders retain their source while following a consistent operational lifecycle.

01

Sales orders

Searchable order list, detailed order workspace, notes, status and payment context.

02

Manual order entry

Create orders for phone, email and account customers with stock-aware line selection.

03

Salesperson portal

Let sales staff find or create customers and place orders through a focused POS workflow.

04

Customer groups

Apply selected product pricing to groups without replacing your default catalogue prices.

Explore Customer groups
05

Deals and coupons

Schedule percentage or AUD promotions with start, expiry and usage controls.

Private or public B2B

Choose how customers discover and access each business store.

Each tenant controls its own identity, catalogue visibility and customer approval policy.

1

Public catalogue

Visitors can browse products; an account is required before purchasing.

2

Private catalogue

Customers request access and see products only after tenant approval.

3

Group pricing

Approved customers inherit the prices assigned to their customer group.

4

Order tracking

Customers can review their own orders without seeing another customer or tenant.

A clearer operating day

Bring products, orders and fulfilment into one dependable view.

Explore Wholesale Network