Customer self-service

Let wholesale customers order on their terms without losing control.

Each tenant can operate a branded business storefront with its own access policy, catalogue visibility and customer pricing.

Public or private catalogueApproval-based accessCustomer group pricing
WNLive operations
B2B Wholesale Ordering PortalToday
Ready28
In progress12
Exceptions3
Priority work

Review operational exceptionsOpen

Complete today’s queue12

Confirm connected records7

Business-branded ordering

A customer portal belonging to the tenant, not the platform.

The ordering experience uses the business identity and keeps Wholesale Network administration out of the customer-facing store.

01

Store identity

Business name, logo, accent colour, message and personalised store slug.

02

Public mode

Visitors can browse the catalogue but must create an account before ordering.

03

Private mode

Customers request access and see products only after business approval.

04

Customer profiles

Contact details, optional business name, delivery address and billing address.

05

Group pricing

Override selected product prices for a group while retaining all default prices.

06

Order history

Customers see only their own orders, invoices and account activity.

Controlled access

Choose the right customer journey for the business.

Access rules remain simple for customers and explicit for the tenant.

1

Discover

A visitor opens the public or private business store.

2

Register

The customer provides identity, contact and address information.

3

Approve

Private stores review and approve the access request.

4

Order

The customer sees their permitted catalogue and pricing.

A clearer operating day

Bring products, orders and fulfilment into one dependable view.

Explore Wholesale Network