Delivery operations

Keep every dispatched order visible until delivery is complete.

Dispatch teams manage runs and exceptions while drivers receive a focused workspace containing only their assigned stops.

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Driver-specific accessRun and stop managementProof of delivery

WNLive operations

Driver and Delivery ManagementToday

Ready28

In progress12

Exceptions3

Priority work

Review operational exceptionsOpen

Complete today’s queue12

Confirm connected records7

Dispatch and field workflow

A clear handover between warehouse, dispatch and driver.

Delivery activity remains connected to the sales order and customer record.

Group ready orders into practical runs with date, vehicle and driver assignment.

Show assigned stops, customer details, instructions and delivery status.

Present an ordered stop list that dispatch can review and adjust.

Capture recipient name, signature and delivery outcome.

Record the reason and return the order to a visible exception workflow.

Review completed activity without exposing unrelated tenant or driver data.

Closed-loop fulfilment

The team can see what left the warehouse, what arrived and what needs another decision.

Release packed orders to dispatch.

Create a run and allocate an authorised driver.

Update each stop from the field.

Attach the outcome and proof to the order.

A clearer operating day